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~person:"Agnihotri, Raj"
~person:"Dwivedi, Yogesh Kumar"
~person:"Vrontis, Demetris"
~subject:"Social Web"
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Social Web
Beziehungsmarketing
63
Relationship marketing
63
Consumer behaviour
22
Konsumentenverhalten
22
Social web
21
Salespeople
17
Verkaufspersonal
17
Brand management
12
Markenführung
12
Internet marketing
11
Online-Marketing
11
Customer satisfaction
10
Kundenzufriedenheit
10
Selling
10
Verkauf
10
Marketing management
8
Marketingmanagement
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B-to-B-Marketing
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Brand image
7
Business-to-business marketing
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Markenimage
7
Artificial intelligence
6
CRM
6
Dienstleistungsqualität
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E-commerce
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Electronic Commerce
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Service quality
6
Social media
6
Digitalisierung
5
Digitization
5
Emotion
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Künstliche Intelligenz
5
Lieferantenmanagement
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Supplier relationship management
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AI
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Brand
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Customer integration
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India
4
Indien
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English
21
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Agnihotri, Raj
Dwivedi, Yogesh Kumar
Vrontis, Demetris
Harrigan, Paul
13
Hollebeek, Linda D.
11
Loureiro, Sandra Maria Correia
11
Itani, Omar S.
9
Ahuja, Vandana
8
Bruhn, Manfred
8
Hajli, Nick
7
Ozuem, Wilson
7
Alavi, Shirin
6
Alt, Rainer
6
Dholakia, Utpal M.
6
Kamboj, Shampy
6
Möhlenbruch, Dirk
6
Rahman, Zillur
6
Rather, Raouf Ahmad
6
Rita, Paulo
6
Theobald, Elke
6
Veloutsou, Cleopatra
6
Bernoff, Josh
5
Carlson, Jamie
5
De Meyer, Bernard
5
Dölling, Steffen
5
Fernandes, Teresa
5
Hadwich, Karsten
5
Haenlein, Michael
5
Karjaluoto, Heikki
5
Kumar, Vikas
5
Luoma-aho, Vilma
5
Malthouse, Edward C.
5
Popp, Bastian
5
Reinhold, Olaf
5
Rishika, Rishika
5
Ritschel, Falk
5
Skiera, Bernd
5
Sohail, M. Sadiq
5
Soutar, Geoffrey N.
5
Bezawada, Ram
4
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Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of business research : JBR
2
Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business
2
The journal of product & brand management
2
Asia Pacific journal of marketing and logistics
1
Decision sciences
1
Journal of business logistics
1
Journal of global marketing
1
Journal of marketing communications
1
Journal of personal selling & sales management : JPSSM
1
Journal of retailing and consumer services
1
Technological forecasting & social change : an international journal
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
21
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1
Bringing "social" into sales : the impact of salespeople's social media use on
service
behaviors and value creation
Agnihotri, Raj
;
Kothandaraman, Prabakar
;
Kashyp, Rajiv
; …
- In:
The journal of personal selling & sales management : JPSSM
32
(
2012
)
3
,
pp. 333-348
Persistent link: https://www.econbiz.de/10009579256
Saved in:
2
Social media technology usage and customer relationship performance : a capabilities-based examination of social CRM
Trainor, Kevin J.
;
Andzulis, James
;
Rapp, Adam
; …
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1201-1208
Persistent link: https://www.econbiz.de/10010365151
Saved in:
3
Drivers and performance implications of frontline employees' social capital development and maintenance : the role of online social networks
Agnihotri, Raj
;
Mani, Sudha
;
Chaker, Nawar N.
; …
- In:
Decision sciences
53
(
2022
)
1
,
pp. 181-215
Persistent link: https://www.econbiz.de/10013164986
Saved in:
4
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
5
Social media and customer relationship management technologies : influencing buyer-seller information exchanges
Itani, Omar S.
;
Krush, Michael T.
;
Agnihotri, Raj
; …
- In:
Industrial marketing management : the international …
90
(
2020
),
pp. 264-275
Persistent link: https://www.econbiz.de/10012322062
Saved in:
6
Social media, customer engagement, and sales organizations : a research agenda
Agnihotri, Raj
- In:
Industrial marketing management : the international …
90
(
2020
),
pp. 291-299
Persistent link: https://www.econbiz.de/10012322075
Saved in:
7
Social media technology use and salesperson performance : a two study examination of the role of salesperson behaviors, characteristics, and training
Ogilvie, Jessica
;
Agnihotri, Raj
;
Rapp, Adam
;
Trainor, Kevin
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 55-65
Persistent link: https://www.econbiz.de/10011963372
Saved in:
8
Examining the role of sales-based CRM technology and social media use on post-sale
service
behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
9
Social media use in B2b sales and its impact on competitive intelligence collection and adaptive selling : examining the role of learning orientation as an enabler
Itani, Omar S.
;
Agnihotri, Raj
;
Dingus, Rebecca
- In:
Industrial marketing management : the international …
66
(
2017
),
pp. 64-79
Persistent link: https://www.econbiz.de/10011775972
Saved in:
10
The effect of telepresence, social presence and involvement on consumer brand engagement : an empirical study of non-profit organizations
Algharabat, Raed
;
Rana, Nripendra P.
;
Dwivedi, Yogesh Kumar
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 139-149
Persistent link: https://www.econbiz.de/10011801885
Saved in:
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