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~person:"Ahrholdt, Dennis C."
~subject:"Relationship marketing"
~subject:"Strategic management"
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Relationship marketing
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Beziehungsmarketing
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Customer satisfaction
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Ahrholdt, Dennis C.
Gudergan, Siegfried
16
Kornberger, Martin
7
Wilden, Ralf
5
Carter, Chris
4
Clegg, Stewart
4
Gudergan, Siegfried P.
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Ringle, Christian M.
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Journal of business research : JBR
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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Enhancing loyalty : when improving consumer satisfaction and delight matters
Ahrholdt, Dennis C.
;
Gudergan, Siegfried
;
Ringle, …
- In:
Journal of business research : JBR
94
(
2019
),
pp. 18-27
Persistent link: https://www.econbiz.de/10011947285
Saved in:
2
Enhancing service loyalty : the roles of delight, satisfaction, and service quality
Ahrholdt, Dennis C.
;
Gudergan, Siegfried P.
;
Ringle, …
- In:
Journal of travel research : a quarterly publication of …
56
(
2017
)
4
,
pp. 436-450
Persistent link: https://www.econbiz.de/10011672215
Saved in:
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