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Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru; Vargo, Stephen L. - In: The journal of services marketing 29 (2015) 6/7, pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
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Technology as an operant resource in service (eco)systems
Akaka, Melissa Archpru; Vargo, Stephen L. - In: Information systems and e-business management : ISeB 12 (2014) 3, pp. 367-384
Persistent link: https://www.econbiz.de/10010392569
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On value and value co-creation : a service systems and service logic perspective
Vargo, Stephen L.; Maglio, Paul P.; Akaka, Melissa Archpru - In: European management journal 26 (2008) 3, pp. 145-152
Persistent link: https://www.econbiz.de/10003743831
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Advancing service science with service-dominant logic : clarifications and conceptual development
Vargo, Stephen L.; Lusch, Robert F.; Akaka, Melissa Archpru - 2010
Persistent link: https://www.econbiz.de/10003968697
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Service-Dominant Logic as a Foundation for Service Science: Clarifications
Vargo, Stephen L.; Akaka, Melissa Archpru - In: Service Science 1 (2009) 1, pp. 32-41
Service science is an emerging discipline concerned with the evolution, interaction, and reciprocal cocreation of value … among service systems (Maglio and Spohrer [Maglio, P. P., J. Spohrer. 2008. Fundamentals of Service Science. <i>Journal of …. 2008. The Service System is the Basic Abstraction of Service Science. <i>41st Annual HICSS Conference Proceedings …
Persistent link: https://www.econbiz.de/10010990697