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~person:"Aksin, O.Zeynep"
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Aksin, O.Zeynep
Harker, Patrick T.
116
Xue, Mei
34
Frei, Frances X.
25
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13
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9
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European journal of operational research : EJOR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
1
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OLC EcoSci
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Modeling a Phone Center: Analysis of a Multichannel, Multiresource Processor Shared Loss System
Aksin, O.Zeynep
;
Harker, Patrick T.
- In:
Management science : journal of the Institute for …
47
(
2001
)
2
,
pp. 324
Persistent link: https://www.econbiz.de/10006091243
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2
Capacity sizing in the presence of a common shared resource: Dimensioning an inbound call center
Aksin, O.Zeynep
;
Harker, Patrick T.
- In:
European journal of operational research : EJOR
147
(
2003
)
3
,
pp. 464-483
Persistent link: https://www.econbiz.de/10006651672
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3
Erratum to "Computing performance measures in a multi-class multi-resource processor-shared loss system" (European Journal of Operational Research 123 (2000) 61-72)
Aksin, O.Zeynep
;
Harker, Patrick T.
- In:
European journal of operational research : EJOR
133
(
2001
)
3
,
pp. 685
Persistent link: https://www.econbiz.de/10006658592
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