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Six Sigma management and grey relational analysis to improve performance of tableting process
Al-Refaie, Abbas; Al-Hmaideen, Kawther - In: International journal of productivity and quality … 15 (2015) 1, pp. 57-71
Persistent link: https://www.econbiz.de/10011377548
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The effects of quality management practices on customer satisfaction and innovation : perspective from Jordan
Al-Refaie, Abbas; Ghnaimat, Ola; Ko, Johng-hwan - In: International journal of productivity and quality … 8 (2011) 4, pp. 398-415
Persistent link: https://www.econbiz.de/10009376070
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CRM/e-CRM effects on banks performance and customer-bank relationship quality
Al-Refaie, Abbas; AL Tahat, Mohammad D.; Bata, Nour - In: International journal of enterprise information systems … 10 (2014) 2, pp. 62-80
Persistent link: https://www.econbiz.de/10010407872
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Influences of TPM, TQM, Six Sigma practices on firms performance in Jordan
Al-Refaie, Abbas; Hanayneh, Bassel - In: International journal of productivity and quality … 13 (2014) 2, pp. 219-234
Persistent link: https://www.econbiz.de/10010387723