In this thesis, we investigate the effects of Information Technology (IT) and the Internet on business environments from three perspectives: the catalyst function of IT and the Internet in developing new business models, the enabler role of these technologies for emerging digital marketplaces,...

Loyalty is a big part of today's business because retaining a customer is cheaper than attracting a new one. This relationship also holds true in e-commerce. There are many programs on the Internet to enhance loyalty in the electronic environment, most of which can be summarized as frequent...

Online intermediaries have recently started offering database services to donors and certification services to nonprofit organizations through the Internet. We conceptualize a Donor-to-Nonprofit (D2N) marketplace as an online intermediary that offers these two services and examine its effect on...