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Amarnani, Rajiv K.
Cheng, David C.
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Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
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A self-verification perspective on customer mistreatment and customer-directed organizational citizenship behaviors
Amarnani, Rajiv K.
;
Restubog, Simon Lloyd D.
;
Shao, Ruodan
- In:
Journal of organizational behavior : OB ; the …
43
(
2022
)
5
,
pp. 912-931
Persistent link: https://www.econbiz.de/10013279623
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