Cerchione, Roberto; Centobelli, Piera; Zerbino, Pierluigi; … - In: Management Decision 58 (2020) 9, pp. 1953-1984
Purpose: The evolution of Knowledge-Management (KM)-related literature has highlighted that Knowledge Management Systems (KMSs) have undergone massive changes in collaborative environments. Information-Systems-enabled KM seems to be the necessary response to the recent challenges posed by...