Anckar, B., Walden, P., and Jelassi, T. (2001), ?The Relationship Between Business Models and Customer Value in Electronic Grocery Shopping: The Case of Nettimarket.com. IAMSR Research Report 3/2001. Institute for Advanced Management Systems Research,

Anckar, B. (1999), ?Virtual Travel Agencies - Tourist Value through Travel Information Systems?. IAMSR Research Report 5/99. Institute for Advanced Management Systems Research, ?bo Akademi University. As electronic commerce enables the tourist service providers to sell their products directly to...

Anckar, B., Olofsson, S., and Walden, P. (2000), ?Agents as Agents: A Virtual Assistant for Self-bookings in Travel?. IAMSR Research Report 4/2000. Institute for Advanced Management Systems Research, ?bo Akademi University. The cutting edge for travel industry today is turning towards electronic...

Anckar, B., and Walden, P. (1999), ?Destination Maui? Online Booking is no Bed of Roses?. IAMSR Research Report 6/1999. Institute for Advanced Management Systems Research, Åbo Akademi University.

Anckar, B., and Walden, P. (2000), ”Designing Internet Reservation and Management Software Systems for Small Peripheral Hospitality Organizations: The HotMot Solution”. IAMSR Research Report 5/2000. Institute for Advanced Management Systems Research,