Reitsma, Ewout; Manfredsson, Peter; Hilletofth, Per; … - In: The TQM Journal 33 (2020) 5, pp. 1049-1065
Purpose: The aim of this study is to investigate the outcomes of a leading Swedish truck maker (referred to as “TruckCo” for confidentiality reasons) providing lean training to its strategic suppliers. Design/methodology/approach: A single in-depth case study is conducted, using on-site...