Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

In the EU, most large firms use e-business applications, such as enterprise resource planning and online procurement. Based on e-business watch data for EU-4 (Germany, France, Italy and the United Kingdom) we find that the actual use of enterprise resource planning and online procurement is...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

This paper analyses the link between the high-skilled employment share and the level of investment in information technology (IT) in the service production process. The analysis is based on an unbalanced panel data set for 933 West German firms over the period 1994-1996. To account for firms...

This report consists of three studies. The first study presents new empirical evidence on the impact of ICT/e-commerce activities on industry performance measured as employment and labour productivity growth. The second study presents new empirical evidence on the impact of ICT/e-commerce...

This paper investigates the determinants of EPO (European Patent Office) patent applications per capita using a panel of 22 OECD countries with data measured as five-year averages for the period 1980-1999. The patent production function is specified as a partial adjustment model and is estimated...

This paper analyses the link between human capitaland information technology(IT ) in the service production process. The analysis is based on 1994 cross-sectional data for 1929 German. Firms drawn from the first wave of the Mannheim Service Innovation Panel (MIP-S). Factor demand functions are...

This paper analyzes the link between the diffusion of information- and communication technology (ICT) and both the skill structure and employment expectations of the different skill categories. The analysis is based on cross-sectional data for 4150 German firms conducted in mid-2000. The...