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Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors
Antony, Jiju; Antony, Frenie Jiju; Kumar, Maneesh; Cho, … - In: International journal of quality & reliability management 24 (2007) 2-3, pp. 294-311
Persistent link: https://www.econbiz.de/10007719300
Cover Image
Six sigma in service organisations: Benefits, challenges and difficulties, common myths, empirical observations and success factors
Antony, Jiju; Antony, Frenie Jiju; Kumar, Maneesh; Cho, … - In: International journal of quality & reliability management 24 (2007) 3, pp. 294-311
Persistent link: https://www.econbiz.de/10007612188