Agostino, Deborah; Arena, Marika; Arnaboldi, Michela - In: Leadership & Organization Development Journal 34 (2013) 7, pp. 596-615
, this study explores the role of organisational mediators – i.e. middle managers involved in the enactment of change …. Findings – The research outlines the heterogeneity of mediators’ approaches and the diverse effectiveness in translating … characteristics of organisational mediators provide insights for leaders in choosing the most appropriate figures to carry out change …