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~person:"Ashkanasy, Neal M."
~person:"Wiedmann, Klaus-Peter"
~subject:"Erfolgsfaktor"
~type_genre:"Collection of articles of several authors"
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Ashkanasy, Neal M.
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How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
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2019
Persistent link: https://www.econbiz.de/10012019951
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Ertragsorientiertes Zielkundenmanagement für Finanzdienstleister : innovative Strategien, Konzepte, Tools
Wiedmann, Klaus-Peter
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2003
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1. Aufl.
Persistent link: https://www.econbiz.de/10001748296
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