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~person:"Aspinwall, Elaine"
~person:"Tarí, Juan José"
~subject:"Befragung"
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Aspinwall, Elaine
Tarí, Juan José
Kettner, Anja
6
Spitznagel, Eugen
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Wagner, Gert G.
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International journal of productivity and quality management : IJPQM
1
The service industries journal
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ECONIS (ZBW)
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1
Critical success factors of TQM : a UK study
Al-Khalifa, Khalifa
;
Aspinwall, Elaine
- In:
International journal of productivity and quality …
3
(
2008
)
4
,
pp. 430-443
Persistent link: https://www.econbiz.de/10003763249
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2
Similarities and differences between self-assessment approaches in public services in higher education institutions
Tarí, Juan José
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1125-1142
Persistent link: https://www.econbiz.de/10009154408
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