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Assaf, A. Georges
Magnini, Vincent P.
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Accounting for customer satisfaction in measuring hotel efficiency : evidence from the US hotel industry
Assaf, A. Georges
;
Magnini, Vincent
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 642-647
Persistent link: https://www.econbiz.de/10009544329
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