Awolusi, Olawumi Dele - In: International Journal of Logistics Economics and … 4 (2012) 3, pp. 137-149
Business process reengineering (BPR) is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, speed and services (Al-Mashari and Zairi, 1999). However, the importance of BPR as...