Ayoko, Oluremi B.; Konrad, Alison M.; Boyle, Maree V. - In: European Management Journal 30 (2012) 2, pp. 156-174
This qualitative study captures the development of conflicts and emotions in virtual teams (VTs) and identifies strategies for preventing escalation of affective conflict to enhance VT performance. Participants were 45 university students organized into eight VTs for a class project. All...