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Bansal, Harvir S.
Anderson, Shannon W.
78
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73
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The journal of services marketing
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Relating e-satisfaction to behavioral outcomes: an empirical study
Bansal, Harvir S.
;
Mcdougall, Gordon H.G.
;
Dikolli, Shane S.
- In:
The journal of services marketing
18
(
2004
)
4-5
,
pp. 290-302
Persistent link: https://www.econbiz.de/10007100617
Saved in:
2
Relating e-satisfaction to behavioral outcomes: an empirical study
Bansal, Harvir S.
;
Mcdougall, Gordon H.G.
;
Dikolli, Shane S.
- In:
The journal of services marketing
18
(
2004
)
4
,
pp. 290-302
Persistent link: https://www.econbiz.de/10007101175
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