Barile, Sergio; Lusch, Robert; Reynoso, Javier; … - In: Journal of Service Management 27 (2016) 4, pp. 652-674
, and service ecosystems would allow practitioners to expand their business perspective to better face the challenges of … complex business settings, enabling them to co-create value for all their stakeholders. Originality/value – The paper … systems, networks, and ecosystems across different interaction patterns in complex business configurations. …