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Barile, Sergio
Badinelli, Ralph D.
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Viable service systems and decision making in service management
Badinelli, Ralph D.
;
Barile, Sergio
;
Ng, Irene
;
Polese, …
- In:
Journal of service management
23
(
2012
)
4
,
pp. 498-526
Persistent link: https://www.econbiz.de/10009619537
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