Large numbers of organizations are taking great interest in the idea of knowledge management and many are launching knowledge management initiatives and programmes. A large proportion of such initiatives will fail. Yet, despite the injunctions to “learn from failure”, little detailed...

Fifty managers from five highly innovative medium‐sized enterprises were interviewed in depth about their experience of innovation. In order to deepen and enrich our understanding of these experiences, respondents were asked to reconstruct their insights in narrative form. Following a careful...