contributes the understanding of innovation in service organisations by exploring past and present perceptions of banks' senior …

This article identifies whether top managers in banks’ parent companies are highly involved in the design of strategy … (including the role of information and telecommunication technologies in the design and implementation of banks’ diversification …

In this article we explore organisational changes associated with the computarization of British savings banks while … retail finance. Archival research on the evolution of savings banks helps to ascertain how, prior to competitive changes …

savings banks helps to ascertain how, prior to competitive changes taking place, participants in bank markets had to develop …

in major building societies during the dawn of the computer era. Reference to similar developments in clearing banks …

This research considers the way in chinc banks have altered their strategies as regulatory change (ie deregulation) and … managers of commercial banks, investment banks, management consulting firns and regulators from Mexico, Spain, and the UK … participated. Qualitative and quantitative analysis established that the great majority of banks responded to changes in growth …