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~person:"Bayón, Tomás"
~subject:"Kundenservice"
~type_genre:"Book section"
~type_genre:"Non-commercial literature"
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Der Einfluß von persönlicher Kommunikation auf Kundenzufriedenheit, Kundenbindung und Involvement : Design und Ergebnisse einer empirischen Studie im privaten Strommarkt
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441013
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