Actual performance measurement systems do not only consider financial measures like costs and profits but also non-financial indicators with respect customer service, quality and flexibility. Using the newsvendor model we explore the influence of possibly conflicting performance measures on...

Owing to changes in the business environment, there has been a tremendous adoption of innovativeworkplace organisation (WO) and human resource (HR) practices during the last fewdecades. Assuming a holistic perspective on human resource management (HRM), the presentstudy establishes the...