"This book examines the challenges and opportunities of managing information as a capital asset. It explores how to develop an effective information asset management strategy and how to operationalize and sustain that strategy through governance"--

Knowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically.Addressing this lack, expert authors Alexeis Garcia-Perez, Farah...

Part I: Knowledge Audits - Models and Methods 1. Audits - What To Audit And Why 2. Audit Methodology For Business Processes 3. Audit Methodology For Knowledge Functions 4. Designing an Audit Of Knowledge Assets Part II: Defining and Identifying your Knowledge Assets 5. Identifying and...

Part I: The new world of work and workers -- 1. The changing landscape of work -- 2. Building knowledge capacity into organizations -- 3. Fundamentals of knowledge capital -- 4. From knowledge capacity to knowledge capabilities -- Part II: Managing organizational capabilities -- 5. Knowledge...

There is a critical point of failure for every knowledge management effort: when the strategy is isolated from the organization, and when there is no vision anchoring the strategy. This book guides professionals in learning to create a foundation for 21st century knowledge organizations.

As organizations transform from an industrial to knowledge-based economy, assessment strategies are rarely adapted to the new environment. Offering an enhanced understanding of how to engage organisations in assessments, this is an unmissable book for knowledge management professionals and...