This work deals with batch provisioning and order aggregation. Two examples are: (i) a manufacturer that has to deliver items to customers in a remote destination, and (ii) a company that provides repair and replacement service to its clients. In both cases the remoteness of customers suggests...

This work deals with service provision to remote customers. Two examples are: (i) a manufacturer that has to deliver items to customers in a remote destination, and (ii) a company that provides repair and replacement service to distant clients. In both cases the remoteness of customers suggests...

In many fields of applied probability, one deals with an (observed) impact point process triggered by another (unobservable) point process with each triggering point causing an impact point after a random delay. We consider the common case of delays being i.i.d random variables and independent...

Most maintenance studies deal with the problem of maintenance-costs optimization, given the cost of the available maintenance actions and a cost objective function. The focus in this paper is on yet another relevant aspect namely the improvement in performance that results from a maintenance...