Holtbrügge, Dirk; Wilson, Sarah; Berg, Nicola - In: Journal of Air Transport Management 12 (2006) 6, pp. 306-312
In this paper, the need and potential for standardization of human resource management (HRM) at the Star Alliance, the largest strategic alliance in the airline industry, is analyzed. The study shows that, in contrast to other functions such as procurement, IT systems, facilities and marketing,...