Whicker, L.; Bernon, M.; Templar, S.; Mena, C. - In: International Journal of Production Economics 121 (2009) 2, pp. 641-650
In today's global competitive market, the total cost of sourcing, manufacturing and delivery of products is a major driver of competitive advantage. However, the true cost of operations in many organisations is often unclear or misleading because supply chain processes transcend both functional...
