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~person:"Bilstein, Nicola"
~subject:"Kundenservice"
~type:"article"
~type_genre:"Book section"
~type_genre:"Non-commercial literature"
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Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
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Co-produktion in the service production and delivery process - conceptualization and future research fields
Bilstein, Nicola
- In:
Beiträge zur Dienstleistungsmarketing-Forschung : …
,
(pp. 97-119)
.
2011
Persistent link: https://www.econbiz.de/10009307401
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