The application of e-ordering systems has brought significant changes to the drug distribution industry in China, but the effects of these changes have remained unclear. Adopting a practice perspective and based on longitudinal data collection using multiple methods, we reveal that the Chinese...

Industry-wide information infrastructures (IIIS) have recently gained increased attention by policy makers, especially in the healthcare sector where it is believed that IIIS can substantially contribute to the taming of exploding healthcare costs and dramatically improve service quality, e.g.,...