Evidence from recent randomized field experiments on community-based monitoring reveals substantial heterogeneous treatment effects. Using data from a randomized experiment in primary health in Uganda, we tested whether social heterogeneity can explain why some communities managed to push for...

Identifying and implementing incentives that give rise to a strong relationship of accountability between service providers and beneficiaries is viewed by many as critical for improving service delivery. How to achieve this in practice and if it at all works, however, remain open questions....

This paper presents a randomized field experiment on community-based monitoring of public primary health care providers in Uganda. Through two rounds of village meetings, localized nongovernmental organizations encouraged communities to be more involved with the state of health service provision...