Blazeska, Daliborka; Davkovska, Vladanka; Nakovski, Dejan - In: UTMS journal of economics / University of Tourism and … 7 (2016) 2, pp. 221-233
The tourism worldwide is continuously making high development ascent and the same is a result of the expansion in the hotel industry. About that is very remarkable the improvement of the working processes, i.e. the quality of the service, but also the construction of numerous new facilities,...
