model, which might assist in the more efficient management of business relationships. The peculiarity of the way of thinking … characteristics. The authors would like to approach this from the point of view of the management of the business relationship … complexity may contribute to the more successful management of relationships. …

improve business relationship management. This paper aims to explore the issues involved. Design/methodology/approach – A … business relationship management. Practical implications – The paper can help managers to analyze more deeply the social … unavoidable role of personal bonds, and interactivity are always relevant in business relationship management. Originality …

Are some management practices akin to a technology that can explain company and national productivity, or do they … simply reflect contingent management styles? We collect data on core management practices from over 11,000 firms in 34 … countries. We find large cross-country differences in the adoption of basic management practices, with the US having the highest …