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Empirical studies on information communication technologies (ICT) typically aggregate the informationʺ and …" lower level agents. Conversely, technologies reducing communication costs substitute agent's knowledge for directions from … workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data …
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Empirical studies on information communication technologies (ICT) typically aggregate the "information" and … "communication" components together. We show theoretically and empirically that these have very different effects on the empowerment …' lower level agents. Conversely, technologies reducing communication costs substitute agent's knowledge for directions from …
Persistent link: https://www.econbiz.de/10012463674
Empirical studies on information communication technologies (ICT) typically aggregate the "information" and … "communication" components together. We show theoretically and empirically that these have very different effects on the empowerment …' lower level agents. Conversely, technologies reducing communication costs substitute agent's knowledge for directions from …
Persistent link: https://www.econbiz.de/10013117035
Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact highlighted by phrases like "shirking from home". We report the results of a WFH experiment at Ctrip, a 13,000 employee NASDAQ listed Chinese multinational. Call center employees who...
Persistent link: https://www.econbiz.de/10010598731
decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization … evidence for complementarities between information and communication technology, decentralization, and management, but the …
Persistent link: https://www.econbiz.de/10009226035
Over the last decade the World Management Survey (WMS) has collected firm-level management practices data across multiple sectors and countries. We developed the survey to try to explain the large and persistent TFP differences across firms and countries. This review paper discusses what has...
Persistent link: https://www.econbiz.de/10010762442