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~person:"Boerstler, Heidi"
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Boerstler, Heidi
Shortell, Stephen M.
36
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Health care management review : HCM review
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Keys for successful implementation of total quality management in hospitals
Carman, James M.
;
Shortell, Stephen M.
;
Foster, Richard W.
- In:
Health care management review : HCM review
35
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008668637
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