The current status of studies of online shopping attitudes and behavior is investigated through an analysis of 35 empirical articles found in nine primary Information Systems (IS) journals and three major IS conference proceedings. A taxonomy is developed based on our analysis. A conceptual...

More and more people sell things online and trust is an important factor in online selling. This research is aimed at understanding the roles of trust in online sellers' continued use of online auction marketplaces. Given the uniqueness of online auction practice, we identify the need for...

Electronic commerce Customer Relationship Management (e-CRM) has emerged to be a fundamental research area as business-to-customer (B2C) e-commerce is growing at a phenomenal rate. Among the many issues e-CRM concerns, one question is often asked, “what makes customers shop online?” Rich...

Electronic commerce Customer Relationship Management (e-CRM) has emerged to be a fundamental research area as business-to-customer (B2C) e-commerce is growing at a phenomenal rate. Among the many issues e-CRM concerns, one question is often asked, “what makes customers shop online?” Rich...