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Bothe, Sophie
Helber, Stefan
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Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
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Erfolgsorientierte Agentenallokation in inbound Call-Centern
Helber, Stefan
;
Stolletz, Raik
;
Bothe, Sophie
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
57
(
2005
)
1
,
pp. 3-32
Persistent link: https://www.econbiz.de/10002573616
Saved in:
2
Agentenallokation - Erfolgszielorientlerte Agentenallokation in Inbound Call-Centern
Helber, Stefan
;
Stolletz, Raik
;
Bothe, Sophie
- In:
Schmalenbachs Zeitschrift für betriebswirtschaftliche …
57
(
2005
),
pp. 3-32
Persistent link: https://www.econbiz.de/10006692286
Saved in:
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