shock and a discretionary buyer transfer. In the absence of communication, we find that rigid contracts are more frequent … and lead to higher earnings for both buyer and seller. By contrast, in the presence of communication, flexible contracts … considerably more from flexible with communication than rigid without communication. Our results show quite strongly that …

shock and a discretionary buyer transfer. In the absence of communication, we find that rigid contracts are more frequent … and lead to higher earnings for both buyer and seller. By contrast, in the presence of communication, flexible contracts … considerably more from flexible with communication than rigid without communication. Our results show quite strongly that …

-way free form communication message sent by the leader to the followers strongly revives cooperation. We find evidence that … repeated free form communication by the leader further strengthens the reviving effect on cooperation. Combining the two … previous interventions does not outperform the pure effect of communication. Our content analysis reveals that leader …