Purpose - Errors are inevitable, resulting from the human condition itself, system failures and the interaction of both. It is essential to know how to deal with their occurrence, managing them. However, the negative tone associated with them makes it difficult for most organizations to talk...

Intellectual property protection mechanisms (IPPMs) are critical to fostering innovation and their relevance has grown enormously with the increased trade in goods and services involving intellectual property. Scholars have investigated what factors facilitate or hinder the use of such IP...