We empirically investigate possible distortions in subjective performance evaluations. A keyhypothesis is that evaluations are more upward biased the closer the social ties betweensupervisor and appraised employee. We test this hypothesis with a company data set from acall center organization...

We empirically investigate possible distortions in subjective performance evaluations. A key hypothesis is that evaluations are more upward biased the closer the social ties between supervisor and appraised employee. We test this hypothesis with a company data set from a call center organization...

We empirically investigate possible distortions in subjective performance evaluations. A key hypothesis is that evaluations are more upward biased the closer the social ties between supervisor and appraised employee. We test this hypothesis with a company data set from a call center organization...