This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of management by objectives (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the...

This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of 'management by objectives' (MBO). Part I of this paper reviews the relevant performance management literature and defines key terms. Part II presents the...

This paper surveys and compares national experience with performance management in European public employment services (PES) in the form of "management by objectives" (MBO).