For over 70 years, researchers have been attempting to unravel the complexities associated with enhancing student success in higher education (Berger & Lyon, 2005). This research has resulted in a better understanding of why some students decide to leave while others persist on to graduation....

Realistically, organizational and/or system efficiency performance is dynamic, non-linear, and a function of multiple interactions in production. However, in the efficiency literature, system performance is frequently evaluated considering linear combinations of the input/output variables,...

Determining the best way for evaluating organizational performance is a complex problem as it involves assessment of indicators in multiple dimensions. In the case of nonprofit social service provision this evaluation needs to consider also the outcomes of the service. This research develops a...