Previous research identified that service providers are struggling with the transition phase. The aim of this research is to create a deeper understanding of the effects of service provider resistance to change on the duration of the transition phase. This paper presents the results from an...

Previous studies present an extensive coverage of cloud computing as a disruptive technology. Building from these studies, the aim of this research was to gain more understanding of the innovation of the business model of customers as a result of adopting cloud service delivery models. Our...