This study contributes to the performance measurement (PM) literature by providing validated measures of PM system use and increased understanding of the impact of PM use on organizational outcomes. The purpose of this study was to articulate and test the relationships between PM system use,...

Within the last 30 years, Manufacturing ResourcePlanning (MRP-type) computer systems have quicklyevolved from basic materials requirement planningsoftware to today's enterprise resource planning (ERP)integrated software packages that reside on client/servercomputer architecture. However, given...