//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Cai, Ruiying"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A Pair of Enantiomeric Dimers...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Beziehungsmarketing
1
Cognition
1
Cognitive reappraisal
1
Complaint management
1
Consumer behaviour
1
Customer participation in service recovery
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Emotion
1
Group service failure
1
Kognition
1
Konsumentenverhalten
1
Kundenservice
1
Kundenzufriedenheit
1
Perceived inappropriateness of collective emotion
1
Protective face orientation
1
Relationship marketing
1
Relationship norms
1
Service quality
1
Social psychology
1
Sozialpsychologie
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Cai, Ruiying
Liu, Juan
48
Liu, Changxin
9
Wang, Zheng
8
Wang, Xiuqing
7
Yao, Shujie
7
Xin, Xian
6
Zhang, Tingting
6
Wang, Chaohui
5
Tan, Zhengxun
4
Cho, Seonghee
3
Liu, Xiumei
3
Mao, Kejing
3
McKay, Ben
3
Ren, Wenjuan
3
Cheng, Hong
2
Fei, Shumin
2
Fu, Yao
2
Li, Da-yuan
2
Lkhagva, Davaajargal
2
Oliveira, Gustavo de L. T.
2
Putra, Eka Diraksa
2
Qian, Wei
2
Qiao, Fei
2
Sporleder, Thomas L.
2
Wu, Jing
2
Zhang, Hailing
2
Borisoglebskaja, Larisa N.
1
Cabrera, Victor E.
1
Chen, Peng
1
Chen, Yongheng
1
Chertovskikh, Olga O.
1
Cui, Yaqi
1
Ding, Guanqun
1
Dong, Mingru
1
Fang, Shimin
1
Fraisse, Clyde
1
Gao, Liqing
1
Gu, Gaoxiang
1
Guo, Xiangtai
1
more ...
less ...
Published in...
All
Tourism management : research, policies, practice
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->