Spanish Abstract: Este documento tiene el objetivo de presentar los resultados del diagnóstico de participación ciudadana realizado en 28 municipios de Panamá durante la implementación del programa de Gobierno Electrónico de la Organización de los Estados Americanos – OEA denominado...

Spanish Abstract: Se presenta una revisión del marco normativo sobre modernización del Estado y Gobierno Electrónico en Colombia desde 1995 hasta la fecha y la evaluación de su despliegue bajo criterios internacionales empleando tres índices durante el período 2003-2012: i) El Índice de...

In this chapter the author try to emphasize how the Connectivity Agenda, enacted in 2000 as the Colombian policy to move the country toward the knowledge society trough the intensive use of Information and Communication Technologies – ICT, has been a successful electronic government...

As a result of the research process developed in the group of sustainability of the Faculty of Administration at the University of Rosario, were obtained several methodologies and tools for the realization of strategic studies. Among them, one can count the Structural Analysis of Strategic...

In this chapter, the authors try to stand out how the Latin American governments, specifically the Peruvian government, can evaluate its efforts implementing electronic administration initiatives, identifying what the citizen expects from the electronic administration and how he or she perceives...

Reviewing the theoretical framework of the Colombian Higher Education Quality Test there is the perception that managers need training in the functional areas of the enterprise, marketing, human resources, finance and operations, denominated management besides training in strategy, neighborhood...

This paper presents the application at Panama starting in October, 2010 of the initiative Efficient and Transparent Municipalities – MuNet developed by the Organization of American States – OAS. The objective of this project is to help Latin-American municipalities to use ICT tools to...

This writing integrates strategy and improvement, when linking innovation and quality in the Colombian organizations. A revision of the existent theoretical framework is made on the two concepts it stops then to explore in 6670 companies, the existent relationship among the investment in...

En este documento se revisa teóricamente la distribución de probabilidad de Poisson como función que asigna a cada suceso definido, sobre una variable aleatoria discreta, la probabilidad de ocurrencia en un intervalo de tiempo o región del espacio disjunto. Adicionalmente se revisa la...