Brazil has been emerging as an offshore destination for offshore IT software and services. The country already had a strong domestic base of IT clients to global companies. One of the competitive factors is time zone location. Brazil has now positioned itself as easy for collaboration because of...

It seems surprising that small firms engage in offshore outsourcing given that they lack the resources that large firms possess to overcome the difficulties involved. We examine these factors using transaction cost theory’s three stages: contact costs, contract costs, and control costs....

This essay reports the results of a survey of IT exporters from Poland, Hungary, Romania, Bulgaria and the Czech Republic. The survey identifies the key competitive advantages and disadvantages of Central European IT companies as they compete for outsourcing work in the US and Western European...