Jlassi, Jihene; Mhamedi, Abederrahman El; Chabchoub, Habib - In: International Journal of Revenue Management 2 (2008) 2, pp. 123-136
Accessing a hospital through the Emergency Department (ED) has become a subject of study for many researchers involved in pricing and resource allocation in healthcare. The research developed in this paper aims to measure the performance of the ED at Sfax Hospital as perceived by its patients....
