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Organising accountabilities for data quality management - a data governance case study

Weber, K.; Cheong, Lai; Otto, B.; Chang, Vanessa - 2008

Enterprises need corporate data quality management (DQM) that combines business-driven and technical perspectives to respond to strategic and operational challenges that demand high-quality corporate data. Hitherto, companies have assigned accountabilities for DQM mostly to IT departments. They...

Persistent link: https://www.econbiz.de/10009434811

Same but different : Chinese-American and Mainland Chinese consumers’ perceptions of and behavior in a service failure situation

Weber, Karin; Hsu, Cathy H. C.; Sparks, Beverley - In: Journal of travel and tourism marketing 33 (2016) 4/6, pp. 471-496

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The effects of acculturation, social distinctiveness, and social presence in a service failure situation

Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of hospitality management 56 (2016), pp. 44-55

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Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries

Weber, Karin; Hsu, Cathy H. C. - In: Journal of travel research : a quarterly publication of … 61 (2022) 1, pp. 50-63

Persistent link: https://www.econbiz.de/10012794781

Banding together in a festival context : examining effects of a joint-stakeholder external service recovery

Weber, Karin; Hsu, Cathy H. C. - In: Tourism management : research, policies, practice 83 (2021), pp. 1-12

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Moving beyond the Western versus Asian culture distinction : an investigation of acculturation effects

Weber, Karin; Sparks, Beverley; Hsu, Cathy H. C. - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1703-1723

Persistent link: https://www.econbiz.de/10011732294

Categorisation of cultural tourism attractions by tourist preference using location-based social network data : the case of Central, Hong Kong

Liu, Zhewei; Wang, Anqi; Weber, Karin; Chan, Edwin H. W.; … - In: Tourism management : research, policies, practice 90 (2022), pp. 1-11

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